|
» Overview » Training » QA Surveillance Plan (QASP) Development » QAE Outsourcing
 Training
ThinkQ provides quality assurance hands-on and classroom training tailored to support customer-specific requirements. The training integrates components of an organization’s Quality Management System (QMS) into the specific methods, mechanisms, and approaches for performing quality assurance surveillance. Among the topics included in the Quality Assurance Training modules are:
· An introduction to and hands-on practice in applying a structured approach to preparing for, conducting, documenting and reporting on surveillance efforts
· Understanding and applying appropriate surveillance methods to accurately evaluate performance
· Performing surveillance of specified requirements
· Isolating nonconforming outcomes
· Corrective and Preventative Actions
· Analyzing surveillance results and providing recommendations for action/improvement
· Preparing surveillance documentation and reports
· Management Information Systems Triggers for Surveillance
· Economics of Surveillance
As part of the training, we also provide a variety of tools to assist in the management and execution of a well-rounded oversight program. These tools include:
· A Surveillance Methodology Selection Tool which assists in defining appropriate surveillance methods for use in assessing performance
· A Surveillance Frequency Selection Tool, which helps define appropriate intervals for conducting surveillance based on a combination of risk and significance level factors.
· A Surveillance Action Selection Tool, which provides guidance for follow-on actions when surveillance results are nonconforming.
· An approach for identifying, consolidating and establishing surveillance requirements including determining baseline significance levels, frequencies, and surveillance methods for each surveillance event.
|
