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Core Competencies                                                                                                                                       

ThinkQ specializes in the design and implementation of quality management systems for the oversight of service delivery operations and contracts. We make service delivery oversight a simple, accountable, and transparent process for government agencies and the private sector providers who serve them. Our innovative solutions combine system design, training, and software to give organizations real-time visibility into performance, the ability to track compliance, and the capacity to make continuous process improvements. By optimizing efficiency and mitigating risk, our performance-based approach ensures that organizations get what they pay for when buying services. ThinkQ is also an experienced provider of acquisition support services and insourcing/outsourcing business case analysis. Click here to download our Capability Statement.

Products and Services                                          

 Quality Management System Design & Implementation

 Quality Management Training

 Service Delivery Compliance Software - QMSIT

 Customized Quality Assurance Surveillance Plans
   (QASP)

 Customized Quality Control Plans (QCP)

 Quality Manuals

 Quality Inspection Personnel

 Audits of Contract Oversight Programs

 Acquisition Support Services On-Site or Off-Site

 Insourcing/Outsourcing Business Case Analysis

What Sets ThinkQ Apart?                                      

Awarded “Best Practice” for Quality Management
  by Defense Logistics Agency

Recognized experts in service delivery contract
  compliance

Service delivery operations expertise for warehousing,   distribution, base operations, installation services, and   related applications

In-depth knowledge of Federal Acquisition Regulation   (FAR), Defense Federal Acquisition Regulation   Supplement (DFARS), and other agency supplements

Ability to both design and implement quality   management systems

Versatile, customizable software to suit client   applications

 

Past Performance                                          

DLA Distribution
John Lesko, (717) 770-6208
John.Lesko@dla.mil

National Park Service
Sybil Winfield, (303) 969-2076
Sybil_Winfield@NPS.gov

US Coast Guard
Stephen Nesel, (202) 372-3494
Stephen.C.Nesel@uscg.mil

Additional Information                                        


DUNS: 621230395

Service-Disabled Veteran-Owned Small Business (SDVOSB)

Woman-Owned Small Business (WOSB)

CAGE: 4CM37

NAICS: 541511, 541611, 541612, 541614, 541618, 561110

GSA MOBIS Schedule: GS-10F-0274T

Defense Distribution Center BPA: SP3100-08-A-0001

National Park Service MAS: B262308B031

SeaPort-e Subcontractor

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